<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Francois Melese</style></author><author><style face="normal" font="default" size="100%">James Blandin</style></author><author><style face="normal" font="default" size="100%">Sean O’Keefe</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">A New Management Model for Government: Integrating Activity-Based Costing, the Balanced Scorecard and Total Quality Management</style></title><secondary-title><style face="normal" font="default" size="100%">The International Public Management Review</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2004</style></year></dates><volume><style face="normal" font="default" size="100%">5</style></volume><pages><style face="normal" font="default" size="100%">103-130</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><issue><style face="normal" font="default" size="100%">2</style></issue></record></records></xml>