<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Marita Vos</style></author><author><style face="normal" font="default" size="100%">Petri Kekäle</style></author><author><style face="normal" font="default" size="100%">A. Ruggiero</style></author><author><style face="normal" font="default" size="100%">Pauliina Palttala</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Measuring Crisis Communication Preparedness Across Different Branches of Government – Sharing Experiences Gained in Finland</style></title><secondary-title><style face="normal" font="default" size="100%">Online Journal of Communication and Media Technologies</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2018</style></year></dates><volume><style face="normal" font="default" size="100%">8</style></volume><pages><style face="normal" font="default" size="100%">60-69</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><issue><style face="normal" font="default" size="100%">1</style></issue></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Pauliina Palttala</style></author><author><style face="normal" font="default" size="100%">Marita Vos</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Quality indicators for crisis communication to support emergency management by public authorities</style></title><secondary-title><style face="normal" font="default" size="100%">Journal of Contingencies and Crisis Management</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2012</style></year></dates><volume><style face="normal" font="default" size="100%">20</style></volume><pages><style face="normal" font="default" size="100%">39-51</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><issue><style face="normal" font="default" size="100%">1</style></issue></record></records></xml>