<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Georgi Penchev</style></author><author><style face="normal" font="default" size="100%">Velizar Shalamanov</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Governance Consulting Services and Tools: Governance Model Design for Collaborative Networked Organisations in the Cyber Domain</style></title><secondary-title><style face="normal" font="default" size="100%">Information &amp; Security: An International Journal</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">business model</style></keyword><keyword><style  face="normal" font="default" size="100%">governance consulting</style></keyword><keyword><style  face="normal" font="default" size="100%">governance design</style></keyword><keyword><style  face="normal" font="default" size="100%">proprietary tools</style></keyword><keyword><style  face="normal" font="default" size="100%">service provision</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2022</style></year></dates><volume><style face="normal" font="default" size="100%">53</style></volume><pages><style face="normal" font="default" size="100%">147-160</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">The article is based on a study conducted within the European network of Cybersecurity centres and competence Hub for innovation and Operations (ECHO) pilot project from the EU H2020 program. The study aims to develop a methodology for governance model design for Collaborative Networked Organisation (CNO) in the cyber domain. The focus is on the description of the identified services for governance consulting resulting from the study and the explanation of the developed proprietary tools to support them. Relation between the theoretical model for governance model design, required tools and design provided as a service is defined in order to support the exploitation strategy of the ECHO asset. Specific examples are given with support to the design of the processes and business model for the ECHO National Hubs and the potential federation of the National Hubs in the ECHO Network.</style></abstract><issue><style face="normal" font="default" size="100%">1</style></issue><section><style face="normal" font="default" size="100%">147</style></section></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Irena Mladenova</style></author><author><style face="normal" font="default" size="100%">Velizar Shalamanov</style></author><author><style face="normal" font="default" size="100%">Antoniya Shalamanova-Filipova</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Governance Consulting Services and Tools: Transition Planning and Implementation  for Collaborative Networked Organisations  in the Cyber Domain</style></title><secondary-title><style face="normal" font="default" size="100%">Information &amp; Security: An International Journal</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">change management</style></keyword><keyword><style  face="normal" font="default" size="100%">governance consulting</style></keyword><keyword><style  face="normal" font="default" size="100%">service design and provision</style></keyword><keyword><style  face="normal" font="default" size="100%">stakeholder management</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2022</style></year></dates><volume><style face="normal" font="default" size="100%">53</style></volume><pages><style face="normal" font="default" size="100%">131-146</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">This study aimed to develop a methodology for governance model implementation and transition for a collaborative networked organisation in the cyber domain by establishing effective stakeholder management and customer satisfaction assessment program. The article summarises the findings, describing the identified services for governance consulting and presenting the developed proprietary tools in the phase of transition and stakeholder management. The relation between the theoretical model for governance model change management, required tools, and implementation as a service support the exploitation strategy of the ECHO Governance Consulting Services asset. It provides an example of designing the processes and business model for the functional service group for governance consulting and potential federation with other network assets. Special attention is paid to stakeholder management for the success of the service provision.</style></abstract><issue><style face="normal" font="default" size="100%">1</style></issue><section><style face="normal" font="default" size="100%">131</style></section></record></records></xml>