<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Paul Alan Smith</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Stakeholder Engagement Framework</style></title><secondary-title><style face="normal" font="default" size="100%">Information &amp; Security: An International Journal</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">Customer Relationship Management</style></keyword><keyword><style  face="normal" font="default" size="100%">industrial relations</style></keyword><keyword><style  face="normal" font="default" size="100%">performance management</style></keyword><keyword><style  face="normal" font="default" size="100%">Stakeholder Engagement</style></keyword><keyword><style  face="normal" font="default" size="100%">Stakeholder Engagement Action Plans</style></keyword><keyword><style  face="normal" font="default" size="100%">strategic outcomes</style></keyword><keyword><style  face="normal" font="default" size="100%">strategic plan</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2017</style></year><pub-dates><date><style  face="normal" font="default" size="100%">2017</style></date></pub-dates></dates><volume><style face="normal" font="default" size="100%">38</style></volume><pages><style face="normal" font="default" size="100%">35-45</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">&lt;p&gt;Stakeholder Engagement in a multinational organisation operating in an international environment encompasses the requirement to align stakeholders, to manage customers and industrial partners and to ensure that the organisations&amp;#39; internal and external communications reinforce that engagement. It is s C-level activity and must be coordinated and controlled within the organisation at the highest level. Otherwise, the organisation&amp;#39;s ability to influence those, whose support it needs to secure or block in order to meet organisational objectives, will not be secured or neutralised. This engagement will differ depending upon the issue - a stakeholder could be supportive on one and against on another. Therefore, considered approach must be taken through coordinated implementation of issue specific stakeholder engagement action plans.&lt;/p&gt;</style></abstract><section><style face="normal" font="default" size="100%">35</style></section></record></records></xml>