How to Support Teams to be Remote and Productive: Group Decision-Making for Distance Collaboration Software Tools

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Abstract:

Global trends in digital transformation and the increasing importance of remote collaboration of the teams’ members entail specific software plat-forms. In a crisis mode, the CIO has to propose digital collaboration tools to enable employees to work remotely as interim solutions in the short term. Determining the best-suited software products requires involvement of different experts in the area of IT, including CIO, IT specialists, and digital service team. Towards that goal, a group decision-making model that is suitable for fast evaluation is proposed. This model is capable to aggregate the group decision taking into account the experts’ opinions with different weights. The applicability of this model has been demonstrated in the selection of software supporting the collaboration of remote teams using video conferencing, learning management systems, and project management. These three main products are common and suitable for business companies, universities, and research organizations. The obtained results show the practical applicability of the proposed group decision-making model by reasonable, objective and motivated decisions.