Lessons from a Customer-Funding Regime in a Large IT Organization

Paul Ballinger

Lessons from a Customer-Funding Regime in a Large IT Organization

3803_Customer_Funding

Publication Type:

Journal Article

Authors:

Paul Ballinger

Source:

Information & Security: An International Journal, Volume 38, p.49-62 (2017)

Keywords:

agility, financial management, managing change, transition, Transparency

Abstract:

The author highlights 10 personal takeaways for a NATO IT Agency operating under a customer-funding mandate. Takeaways represent reflections from ten years of experience leading the financial management of the large not-for-profit NATO IT organization. The emphasis is on service delivery, cost efficiency, continuity, transparency, teamwork and community.

Tag:

Financial sources

Financial control & audit

Change management

Transparency & Accountability