<p>The ongoing digital transformation caused by emerging technologies poses novel challenges but also opportunities. Western Balkan (WB) leaders are lagging behind the ongoing processes of this transformation. The article argues that WB leaders need to comprehend digital transformation and use this process to improve governance, boost the economy and address existing social challenges.</p><p>This paper is included in the program of the Second Scientific Conference "Digital Transformation, Cyber Security and Resilience <a href="https://digilience.org/content/digilience-2020-program">DIGILIENCE 2020</a> and will be published in the post-conference volume.</p>